Toll-free call
+34 602 03 42 35Overview
Why should I use your services?
Because The Sharaoui Tours offers reliable, personalized experiences with local expertise. We focus on comfort, safety, and authentic journeys, ensuring every traveler enjoys Morocco with confidence and peace of mind.
How secure are your services?
At The Sharaoui Tours, your safety is our top priority. We work with licensed drivers, well-maintained vehicles, and trusted local partners to ensure secure, comfortable, and worry-free travel throughout your journey.
Is there customer support available?
Yes, The Sharaoui Tours provides dedicated customer support before, during, and after your trip. Our team is always available to assist you, answer your questions, and ensure a smooth and enjoyable experience.
How can I update my account information?
You can easily update your account information by contacting our customer support team. We will assist you quickly to ensure your details are always accurate and up to date.
Costs and payments
How do you calculate fees?
Our fees are calculated based on the selected service, duration, number of travelers, and included experiences. All prices are clearly communicated in advance with no hidden charges.
How do I pay my invoices?
You can pay your invoices securely using the available payment methods provided by The Sharaoui Tours. Our team will guide you through the process to ensure a safe and smooth payment experience.
Are there opportunities for discounts or promotions?
Yes, The Sharaoui Tours regularly offers special deals, seasonal discounts, and promotional offers. Contact our team or check our updates to take advantage of the best available prices.
Are there any hidden fees not displayed in the pricing table?
No, there are no hidden fees. All prices are clearly displayed in the pricing table, and any optional extras are communicated in advance for full transparency.
What is the refund procedure?
Our refund procedure is simple and transparent. Refund eligibility depends on the service and cancellation conditions, and our support team will assist you throughout the process.
Is there financial or accounting support?
Yes, The Sharaoui Tours provides financial and accounting support to assist with invoices, payments, and any related questions, ensuring your transactions are clear and well-managed.
Safety and Security
What languages does your service support?
Our services support multiple languages, allowing you to communicate easily with our team. We aim to provide clear assistance and guidance in the language you are most comfortable with.
How do I integrate your service into my system?
Integrating our services into your system is simple. Our team provides step-by-step guidance and support to ensure a smooth setup and seamless connection with your existing processes.
What are the safety features of your system?
Our system includes robust safety features to protect your data and transactions. We use secure protocols, regular monitoring, and trusted practices to ensure a safe and reliable experience.
How can I request new features?
You can request new features by contacting our support team. We welcome your suggestions and feedback to continuously improve our services and meet your needs.
Is my data protected?
Yes, your data is fully protected. We use advanced security measures and strict privacy policies to ensure that your personal and transaction information remains safe and confidential.
How do I report a technical issue?
If you encounter a technical issue, you can report it by contacting our support team. We will respond promptly and provide guidance to resolve the problem quickly and efficiently.
Featured tour
Explore new horizons with The Sahraoui Tours
Chat with our expert for quick answers and professional guidance.
Need help? Talk to our expert.
Our expert is ready to assist you with any questions and guide you every step of the way.
Booking Number
+34 602 03 42 35